Important Notes

Explanation of Important Matters

The "JAPAN & GLOBAL UNLIMITED" service (hereinafter referred to as "the Service") is a communication line provision service that utilizes international wireless roaming. It is a service that allows for fixed-rate packet communication, such as web Browse, on 3G, 4G, and 5G compatible iPhones, smartphones, iPads, or tablets, limited to the data amount or usage period set according to the prepaid amount.

Please be sure to read and approve the full "Terms of Service" before use. The following "Explanation of Important Matters" is an excerpt summarizing key points for your confirmation before, during, and after using the Service.

◆ Data Usage & Purchasing Additional Plans

☑️ The Service is available up to the data limit, within the selected country, and for the usage period chosen by the user.

☑️ A SIM-unlocked mobile phone terminal is required for this Service. It is not compatible with Pocket WiFi devices.

☑️ You can continue to use packet communication by selecting your desired usage conditions again to recharge the service.

☑️ One day is counted as 24 hours from the time of service activation.

☑️ It is recommended to start using the service within 30 days of the purchase date. At the latest, please use it at least once within 6 months of the purchase date. After purchasing a recharged data plan, the connection will start as soon as you are within a communication service area. Please complete the activation procedure promptly.

☑️ After using a recharged plan, the ICCID's expiration date will be extended for one year from the start of use, and subsequent uses will extend it in the same manner.

☑️ The data amount and number of usage days cannot be changed after the data plan has been purchased.

☑️ If the data limit is exceeded or the usage period ends, packet communication will be suspended. However, in the case of an unlimited plan, usage will remain possible under the conditions specified for that plan.

☑️ This product uses roaming communication. There is a possibility that some content, such as videos connected to servers within Japan, may not be viewable.

☑️ Voice calls, SMS, MMS, video calls, and 64K digital data communication are not available.

☑️ The communication speed represents the maximum theoretical value under technical standards for transmission and reception and does not indicate the actual communication speed.

☑️ The service is provided on a best-effort basis, and the actual communication speed will vary depending on the communication environment and network congestion.

☑️ The connection may be terminated if it remains active for an extended period or if there is a prolonged period of no communication.

☑️ As this Service uses radio waves, it may not be usable even within the service area in locations such as indoors or due to surrounding obstacles (buildings, terrain). Additionally, it may not be usable even in locations with a clear view on the upper floors of high-rise buildings or apartments.

☑️ This Service can be used overseas. Please check the dedicated website for details.

☑️ For customers who use a large amount of data within a certain period, communication speed may be restricted. Furthermore, to provide better network quality, traffic information may be collected, analyzed, and stored for each communication session, and restrictions may be applied to communications as separately determined by the Company.

☑️ Tethering is available for free with this Service (depending on the model of your device, it may not be usable).

☑️ After the daily high-speed data allowance is used up, the communication speed will be reduced to 768kbps (it will reset the next day*¹). This may not be available in some regions.

☑️ For plans that do not specify a daily high-speed data allowance, once the total purchased high-speed data is used up, the communication speed will be reduced to 768kbps or, depending on the plan, communication will become unavailable until the next day¹.

☑️ *1) How days are calculated: 24 hours are counted as one day. (Example: If you purchase a 3-day plan and install/activate it at 10:00 AM on September 1st, it will be usable until 9:59 AM on September 4th).

【Regarding Changes to the Explanation of Important Matters and Terms of Provision】

The Company may change the items described in this Explanation of Important Matters and the document of terms of provision (hereinafter: these Terms of Provision). In such cases, fees and other terms of service will be based on the revised Terms of Provision.

When changing the items in these Terms of Provision, the Company will provide prior notice by posting on the Company's homepage, by distributing a text message (meaning a message of numbers, symbols, and other characters sent from a contractor's line or the Company's telecommunications equipment), or by another method deemed appropriate by the Company.

The latest Terms of Provision will be posted on our company's homepage, so please be sure to check them.