Important Notes
"JAPAN & GLOBAL UNLIMITED" Terms of Use
(hereinafter referred to as "the Service")
The Service provides communication lines utilizing international wireless roaming services. It is compatible with 3G, 4G, and 5G-enabled devices such as iPhones, smartphones, iPads, or tablets. Users can enjoy fixed-rate web browsing and other packet communications limited to the data volume or usage period set according to the prepaid amount.
Please carefully review the "Terms of Use" and use the Service only after agreeing to them. Additionally, the "Important Notes" below summarize key points to confirm before, during, and after using the Service.
◆ Data Usage and Additional Plan Purchases
☑ The Service grants data usage limits, selected countries, and usage periods as chosen by the user.
☑ A SIM-unlocked mobile device is required to use the Service. Pocket WiFi devices are not supported.
☑ Users can recharge and continue using the Service by selecting new conditions for data and usage.
☑ A “day” is calculated as 24 hours from the start time of use.
☑ The Service must be activated within 30 days of the purchase date. For data plan recharges, connectivity will start upon entering the service coverage area. Please proceed with the activation promptly.
☑ Once purchased, data amounts and usage days cannot be changed.
☑ If the data limit is exceeded or the usage period ends, packet communication will be suspended. However, in the case of unlimited data plans, usage will continue under the terms defined for such plans.
☑ The Service uses roaming communication. Some Japan-based servers (e.g., video content) may be inaccessible.
☑ Voice calls, SMS, MMS, TV calls, and 64K digital data communications are not supported.
☑ The listed communication speeds represent the maximum technical speeds and do not guarantee actual performance.
☑ The Service is provided on a best-effort basis. Actual speeds may vary depending on network conditions and congestion.
☑ Connections may be disconnected if a session continues for an extended period or remains idle.
☑ The Service relies on radio signals, so usage may be affected by obstacles (buildings, terrain, etc.), even within the coverage area. Usage may also be restricted in high-rise buildings or apartments.
☑ Overseas usage is supported. Please check the dedicated website for more details.
☑ The Company may limit communication speeds for customers who use large amounts of data in a short period. To ensure network quality, the Company may also collect, analyze, and store traffic information and impose restrictions as necessary.
☑ Tethering options are available for free, but functionality may depend on the type of device.
☑ Once the daily high-speed data allowance is used up, the communication speed will be reduced to 768kbps (reset the following day). Note that this may not be available in certain regions.
☑ For plans without a specified daily high-speed data allowance, once the purchased high-speed data is exhausted, speeds will be reduced to 768kbps or, in some cases, communication may cease until the following day.
☑ Usage Days Calculation Method: A "day" is calculated as 24 hours. For example, if a 3-day plan is purchased and installed/activated at 10:00 AM on September 1, it will remain valid until 9:59 AM on September 4.
Changes to the Important Notes and Terms of Use
The Company reserves the right to modify the contents of these Important Notes and the Terms of Use (hereinafter referred to as "this Agreement"). In such cases, the fees and other conditions of the Service will be governed by the updated Agreement.
When changes are made, the Company will notify users in advance through methods deemed appropriate, such as publication on the Company’s website, delivery of text messages (sent via the subscriber’s line or the Company’s telecommunications equipment), or other means.
The latest version of this Agreement will be posted on the Company’s website. Please make sure to check for updates.