Service Information
Confirmation
In Hong Kong (China) and Taiwan (China), the SIM's real name must be registered.
If the uploaded information does not meet the requirements, the registration will be rejected.
You will be notified of the results of the review by SMS and email.
Please be assured that the information will only be used for real name registration.
※Please have your passport ready.
※You need to register with the QRcode below.
https://global.cmlink.com/en/real-name
＊Guidance on Procedures＊
♪ You can complete the process in advance using the QR code.
◆ Therefore, we recommend completing the verification before departure.
♪After the verification is completed, a confirmation SMS will be sent.
However, due to mobile device settings or other factors, you may not receive it.
◆ Once verification is complete → Simply enable data roaming to use the service.
♪If real-name verification has not been completed upon arrival in Hong Kong/Taiwan, you will receive an SMS requesting verification.
◆ If you choose to complete real-name verification after arrival → Please ensure you have an internet connection and upload the required documents.
♪ Once the review is completed, you will be able to use the network immediately.
Service Introduction
Selectable daily local high-speed data, after which unlimited restricted-speed data usage applies.
<Simple Steps for Network Set Up>
Insert the SIM card into your mobile phone → Enable the data roaming feature → The Internet will connect automatically in a few minutes!
<If You Cannot Connect to the Internet>
1) Turn off your phone, restart it, and toggle airplane mode on and off
2) Manually set the APN and network operator.
APN List: https://unlimited.in-plus.co.jp/pages/apn
==♪IMPORTANT♪==
✅ A "day" of a data package means 24 hours from the activation of the package. Expired data packages will be automatically invalidated.
✅ JAPAN & GLOBAL UNLIMITED is reusable!! Please add your card on the website before adding a data package.
✅ This product is for data communication only. Voice calls and SMS are not supported.
✅ This product can only be used with mobile phones. It does not support pocket WiFi devices (MIFI). Even if it did, no inquiries would be supported.
✅ This product is a roaming service. Videos restricted to Japan locations may not be accessible.
✅ You can recharge as many times as you like within 720 days from the date of first use.
✅ Please update to the latest OS
✅ Please delete your cache (browsing history)
✅ This product is subject to the Fair Usage Policy (FUP).
*FUP is a measurement to ensure that all users have equal access to network resources. Network speed may be reduced after exceeding certain data limits to ensure fair usage and a high-quality service for all users. (UAE: 500MB of daily high-speed data, then restricted to 128kbps)
※Caution※
✅ Returns and refunds are not available after payment has been made.
~Inquiries About Settings~
Please contact us at https://www.in-plus.co.jp/japan-global-unlimited-contact
✳️ We do not provide phone call support. All inquiries will be replied by email.
✳️ If your inquiry is made after business hours, it will be processed on the next business day.
✳️ Please prepare your ICCID number for inquiry
■For English and Chinese inquiry (Representative: CM_LINK International)
English and Chinese Support: 24/7.
■For Japanese and Korean inquiry (Representative: Inplus Co., Ltd.)
Japanese and Korean Support: Daily, 9:00 AM - 6:00 PM (Japan Time).
